Frequently Asked Questions
Do you have questions about Mindomo?
Here are answers to the most common questions about Mindomo.
What is Mindomo?
Mindomo is a Web-based mind mapping tool and service freely accessible to everyone at no cost.
I didn't receive my confirmation message?
Please make sure you entered a valid e-mail address! Otherwise our confirmation message will never reach you!
Please ensure that your e-mail filters will allow mail from webmaster[at]mindomo[dot]com.
Be sure to check your junkmail folder (or security settings). Also check if your inbox is full!
Check if your signup has been submitted to our database. Go to the
Forgot Password page and submit the email address you entered at signup.
In a few minutes you should receive your account information and activation link.
Is Mindomo different from other mind mapping tools?
Unlike most of the other mind mapping tools available today, Mindomo runs in a Web browser and all the information is stored in
a central database on a server.
What are the minimum system requirements to run Mindomo?
The minimum system requirements are:
Hardware Requirements:
- Pentium III at 600 MHz or higher processor, minimum 128 Mb RAM or MAC equivalent
Operating system:
Browser:
- Cookies need to be enabled in your browser in order to login to your account!
I successfully logged in, but keep getting asked to login again.
The server will log you out after 30 minutes of inactivity. There is a green circle on the bottom-right corner of the application which is the status indicator for the connection to the server.
If the circle is green it means you have a working connection to the Mindomo Server. If the circle is greyed out it means you are not connected to the Mindomo Server.
Are my maps safe and secure?
Yes, your maps are safe and secure. However, you should remember that
the
Free version of Mindomo does not provide secure access to our
server. This means your username and password are transmitted via the
Internet, and other users may have access to your account. If you need
higher security and advanced functionality, consider upgrading to
Mindomo Premium or acquiring the
Mindomo Business package, which you can install locally on your own server.
Can I save more than 7 maps?
The
Free version of Mindomo will let you save 7 private maps and an
unlimited number of public maps.
The other versions do not contain any limitation regarding the number of stored maps.
Can I send suggestions for new functionalities?
Yes, please submit your ideas through our
forum